What do I need to know when inquiring about a tent rental?

There are many important things that you should be aware of before planning to rent a tent. First off, the surface on which the tent is being installed is critical. Is this surface something that we can stake into such as grass or dirt, or is the surface something that will require an alternative form of ballasting such as concrete or asphalt? Secondly, if we are going to be staking the ground, is there anything beneath the surface that we should be aware of before driving the stakes in, like an underground sprinkler system or a septic system? What about overhead? Are there any tree branches or power lines that may interfere with the installation and safety of the tent?

The size of the area is also very important when inquiring about a tent. We need to know what kind of space we are going to be working with before we can accurately recommend a tent size for your event. Site surveys are available upon request, and are encouraged if you are unsure about the size of your area.

Lastly, the grade of the land is very important as well. A flat surface is always best for tent installation, but that is not to say it cannot be done on a very slight incline. Any dramatic hills or slopes need to be noted, however, as there is a very strong chance that a tent cannot be safely installed on such surfaces.

This is what we refer to as "site awareness" and is absolutely crucial to know when you are thinking of renting a tent. Safety is always the top priority when it comes to tent installation and knowing these things ahead of time will give us the neccesary time to plan and prepare for a safe, seamless installation.

What is the difference between a pole style tent and a frame style tent?

Aside from a few, almost every tent we have in our inventory is available in two separate styles- pole style and frame style. All pole style tents have center poles underneath them, the quantity of which is determined by the size of the tent. Pole tents also require an additional 5 feet on each side to install the stakes properly. So, for example, when renting a 20x20 pole tent, you really need a 30x30 area for safe and proper installation. Pole tents can only be rented when setting up on a grass surface, unless other arrangements are made much prior to the event date.

Frame style tents, on the other hand, have no center poles underneath, so there is always a little bit more room and flexibility for setting up tables, chairs, dancefloors, etc. These tents also require only about an additional foot on each side to install properly and can be set up on any type of surface - grass, concrete, ashphalt, etc. When setting up on a hard surface that cannot be staked, there will be an additional fee for concrete ballasts, depending on the tent size.

How many people will each tent hold?

This is a commonly asked question that holds a number of variables. Tent sizes are not married to how many people can fit underneath because every event is different. For example, if it is a party or event with buffet style serving and seating, you need to allow for about 10 square feet per person. Conversely, if it is a cocktail party, you only need to allow for about 8 square feet per person.

Then comes the question of other items that are going to be under the tent. See our tent seating capacity chart for more details on this. As always, feel free to call or email with any questions.

Can I set up the tent myself?

Unfortunately, we do not allow for customer setup on any of our tents.

Will I need side walls for my tent?

This is more of a preferential thing than anything else. For a formal event, walls are recomennded if you wish to provide more of an enclosed feeling underneath the tent. Walls are also commonly used when there is a high chance of rain or weather activity. These would help slow water from getting into the tent if it was a rainy, windy day, although there isn't much to flat out prevent such from happening. 

Walls are never recommended on days consitisting of high temperatures or humidity. Closing in the tent under such conditions would provide for very hot, uncomfortable conditions under the tent.

Will I need lighting for my tent?

Simply put, if the event runs into the night, you will certainly need some type of lighting. If it is a daytime event, you more than likely would not need lighting unless it is an extremely overcast day.

Does the delivery fee include set up?

The delivery fee will include set up of anything that needs to be professional installed such as tents, tent walls, tent lights, inflatables, dancefloors, and staging. Set up of other items such as tables and chairs are not included in the delivery price. Tables, chairs, and other items not requiring professional installation will be stacked neatly in a mutually convenient location unless other arrangements are made during the planning period. An additional fee to set up such items would be required.

How far in advance do I need to book my items?

We always recommend as much notice as possible, to ensure availability, particularly during the months of May, June, and July. 8-12 weeks is typically ideal for an event like a graduation, birthday, or backyard party, while 6-12 months is recommended for a large event such as a wedding or corporate function. We will always try to accommodate your needs, but some items may not be available if you wait too long to book.

When will my items be delivered?

For the most part, we try to set up tents at least 1-3 days prior to the event date. For larger events, set up may be 2 or even 4 days prior. For smaller deliveries, like tables and chairs, or inflatables, we will normally deliver either the day prior or the morning of. You will be notified about 3 days prior to your delivery date of the exact date and general time frame of your delivery. While we would like to give specific time windows for your delivery, we cannot guarantee that every job will go according to plan, so we will give you either a morning or afternoon designation. At that point, you can request to be called 30-45 mins prior to arrival.

What kind of tables do I need?

We offer tables in 4 different styles - round, banquet, cocktail, and classroom. Each style is offered in different sizes. In the round style, we offer a 48", 60", or 72" table. These would seat about 6, 8, and 10, respectively. For the banquet style tables, we offer 30" wide tables in either 6' or 8' lengths. These would seat about 6 or 8, respectively. The classroom style tables are primarily for conference, or meetings that would require seating on only one side of the table. They are offered in 6' lengths and can seat about 3 comfortably. The cocktail tables are 30" round high tops that stand about 42" high. These are ideal for cocktail hours, or events that do not wish to have formal seating.

The style of table that you would want to get depends mostly on your preference, but partially on the amount of space you have to work with. Banquet style tables are always a more space efficient option than round tables.

When is payment due?

A 50% deposit is due when making your reservation. The final payment is due 2 weeks prior to your event date. 

What if I need to cancel my party or event?


Will I need linens for my tables?

Linens are always recommended as all of our tables have finished, but plain, wood tops. They certainly aren't required, but would provide for a much nicer look to your party or event. We do also offer a limited variety of disposable tablecloths for sale for less formal functions.

How is the china, glassware, and flatware rented?

All flatware is rented in groups of ten. China and glassware is rented by the rack, all of which vary depending on the item. Racks typically range in quantities of 16, 20, 25, or 32. 

What is the difference between a 15×15 bounce house and an inflatable combination game or slide?

The 15x15 bounce houses are the most basic inflatable. Each has about a 15x15 jumping area and are available in a variety of different themes. The combinations and slides each have different features and functions, and are typically much larger in size than the standard bounce houses, depending on the specific unit.

Can I pick up the inflatable and set it up myself?

We do allow for customer pick ups on any of the 15x15 bounce houses, but anything larger must be delivered and set up by our professionally trained staff.

Do supplies come with my concession machine rental?

All supplies for concession machines are not included with the rental, but are sold seperately in both of our locations.

How many supplies do I need for ____ amount of guests?

There is really no rule of thumb for the amount of supplies per guest. While we will always give educated estimates on supply amounts, we always suggest to purchase more than needed and returning what you do not use. This way, you won't run out of supplies in the middle of your party or event.